Get to know us
We are an hospitality concept dedicated to receiving, welcoming, and directing those visiting or moving to Portugal to the best experiences and services since 2010. We focus on convenience, on anticipating possible needs, and on making your life easier.
A bit about us
Our team is made by people who like to transform services into real experiences: we work quickly, efficiently, and effectively, we’re used to the unexpected, and, above all, we’re here to make your journey very pleasant.
Our story
Exceeding expectations is what we live for. We never say no and that’s why we’ve got used to doing a little bit of everything. Thus, we have been covering areas completely outside of our comfort zone. We accept every challenge and always do our best so that our customers’ goals are always met. Thank you to everyone who has challenged us thus far and continue to do so every day.
Founder
Sara Avelino has been a customer service consultant since 2001, experienced in public relations and customer service in the most diverse areas, with a relevant background in the F&B area, which led her to understand what people want and like.
“Thank you for making it so special, even with all our last minute requests.”
— Leo Bertoni
“Sara worked on our move to Portugal during the pandemic. The move was seamless and Sara was a tremendous help and very meticulous in ensuring everything was operational for us when we arrived including our apartment, furniture and key documents. As well as being a great help, Sara was always extremely punctual, polite and always looked out for our best interests.”
— Prerna Ruia
“We really want to thank you for organizing such a beautiful Trip, everything went very nice.”
— Jessica and Patrick
